YOUR INFORMATION
Rental website privacy.
What you share
A rental inquiry collects your name, email, phone number, trip dates, vehicle choice, pickup or delivery details, age range, license country, requested extras, and messages. If you proceed, the booking record also includes the quote, agreement acceptance (typed name, consent, signing time, browser information and a copy and fingerprint of the signed quote), driver age and license expiration, insurance review outcome and evidence references, pickup and return odometer and fuel readings and private photo references, payment status, refunds, and booking changes.
Please do not place card numbers, driving-license numbers, ID images, or other sensitive documents in the planner’s message fields or ordinary email.
How the information is used
DB Elite Auto uses your information to respond to inquiries, assess rental requirements, arrange trips, administer reservations and payments, provide support, prevent misuse, and maintain necessary business records. Submitting an inquiry permits contact about that request; it does not subscribe you to a marketing list.
Services involved in your booking
The website is hosted on Netlify. When the booking service is enabled, reservation records are stored using Supabase, and transactional rental emails are sent using Resend. Owner sign-in emails are handled through the configured Supabase email service.
If you pay online, Stripe’s hosted checkout collects payment details directly. This website stores payment references and amounts, not full card numbers. If online identity verification is offered, Stripe collects the requested documents and verification information through its hosted service. DB Elite Auto’s booking database keeps the verification reference and status; authorized business staff may review results within the verification provider.
These providers process information under their own terms and privacy policies: Netlify, Supabase, Resend, and Stripe.
Private links, sessions & security
Your booking email contains a private access link. Anyone with that link can view and act on that request, so keep it private. The website stores a booking token in your browser’s session storage so you can return from checkout. Owner sign-in uses a separate session token. Signing out removes the owner session from this browser.
The service uses a hashed network identifier to limit repeated submissions. Hosting and payment providers may also keep operational and security logs. This version of the website does not include advertising trackers or a marketing analytics service.
Retention & your requests
Rental information is kept as needed to respond to requests, administer rentals, support accounting, and address claims or disputes. The appropriate period depends on the records and applicable obligations. Contact DB Elite Auto to ask about your information, correct a record, or request deletion. Some records may need to be retained for an ongoing rental, dispute, or required business purpose.
The private booking link expires 30 days after the scheduled return. Link expiry does not automatically delete the business record.
Contact
For website privacy questions or information requests, email inquires@dbeliteauto.com. We may ask you to verify your identity before releasing or changing a booking record.
Rideshare and delivery driver applications
We collect the contact details, driving plans, platform status, insurance status, type of income evidence available and required acknowledgments you submit. We retain the application requirements version with the application record. When you electronically sign, we also store your signed name, signature method, drawn signature if used, signing time, electronic-signature consent, and a copy of the application agreements you accepted. Your confirmation email includes your signed name and the accepted application agreements. The initial form does not collect income amounts, financial statements, ID images, Social Security numbers or payment card numbers. We use them to review your application and contact you about rental options. Applications are stored separately from reservations and are accessible to authorized business staff. Our database and email providers process this information on our behalf. Do not submit license images, Social Security numbers or card details in this form. Any identity, income, driving-record or credit verification will use a separate secure process with the necessary disclosures and authorization. Submitting the initial application does not authorize a credit report or a payment-card charge. Financial documents and identity evidence should be provided only through the designated secure verification process, not ordinary email. Payment cards are collected by the payment provider under a separate authorization; full card details are not collected in this application.
After you submit a rideshare application, your confirmation email includes a private document-upload link. With your permission, this page collects images or PDFs of the front and back of your driver’s license and your insurance card or declarations page. Files and upload timestamps are stored privately using Supabase and are available to authorized DB Elite Auto staff for application and coverage review. They are not attached to ordinary email. Anyone with your private upload link can upload or replace documents for that application and see which document types have been received, but cannot download the documents. The upload link expires after 14 days; expiry does not delete the documents. Keep the link private. Contact us if it has been shared accidentally.
Contact inquires@dbeliteauto.com to request access, correction or deletion, subject to recordkeeping obligations. An application does not subscribe you to marketing.